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Frequently Asked
Questions
How can I become a Nasha wholesaler, retailer, or brand partner?
If you’re interested in carrying Nasha products or partnering with us, please contact our business team through our wholesale inquiry form. Include your company details and location, and our team will review your request.
How do I know if my Nasha product is authentic?
Authentic Nasha products are sold only through authorized retailers. If you suspect a counterfeit product, stop using it and contact our support team.
What should I do if my Nasha device stops working?
Try charging the device. If the issue continues, contact our support team with your order details and photos. We’ll help troubleshoot or process a warranty claim if eligible.
What is covered under the Nasha device warranty?
Nasha devices include a limited warranty against manufacturing defects that is valid within 30 days of purchase. To claim your warranty, please fill out the Warranty Claim Form and contact our support team with your proof of purchase for assistance.